Your Go To Technology Partner For The Retail Industry
Your Go To Technology Partner For The Retail Industry
We are heading into 2023 with a portfolio of impressive retail clients who rely on us for all of their retail technology services and support. With a client base that is building, we are also expanding into Europe having opened an office in Paris.
We excel in technology solutions for retailers, and partner with Retail Pro International to integrate market leading retail software and epos systems into stores for retailers of all sizes. Here is a quick overview of the retail solutions and support services that we offer.
Retail solutions you can trust
Here at Pinnaca we have over 50 years of combined experience as a technology partner within the retail industry and retailers that work with us benefit from this knowledge and expertise. We can offer advice on all aspects of setting up and running your retail store and head office IT systems. We also offer a comprehensive range of technology services for retail businesses from initial consultation to go live. Our it support for retailers is second to none.
“The wealth of knowledge that [Pinnaca] have sets them aside from others in the industry.”
- John Haywood, Epos Manager UK & EU Black & Decker
Retail technology services and solutions
Our team can offer advice on state-of-the-art technologies and systems that suit your specific business, store set-up and budget. We can procure and install the necessary retail hardware, set up your infrastructure, provide your retail epos and stock management system, organise staff training and offer ongoing remote or onsite support to ensure these solutions work for you right from the get-go and beyond.
“[Pinnaca] managed a major upgrade to our L.K.Bennett store locations IT systems which included the acquisition of the hardware and software licenses. The support during the implementation of the project was excellent.”
- Kyron Bennett, Head of IT L.K.Bennett
Network Cabling
Our cable installation solutions maximise your wired network with the latest and best quality Ethernet cabling and ensure a well organised back of store cabinet that’s efficient and future-proofed.
Internet & WiFi Setup
We provide custom router and firewall setups that provide not only fast, reliable internet access, but also offer the highest security to protect your business from online threats.
Telephone & VoIP
Break free from a static desk with cloud-based VoIP systems that aid in remote working and offer softphone capabilities. If 5G mobile or a land line is more up your street we also have you covered.
Security
From digital solutions and password management to physical technologies, we advise on the best approach to provide ultimate security for your business systems and premises while ensuring authorised parties maintain ease of access.
CCTV
We can recommend and install reliable and robust surveillance systems that offer full security coverage. CCTV can also be utilised for people counting and even to monitor a customer’s journey through your store.
Infrastructure
We scope your current requirements but plan with the future in mind ensuring a secure, fast and robust infrastructure. You can guarantee the best possible customer service with reliable technology at your fingertips.
Cloud Hosted
Solutions
Ensure your business data is available anywhere, anytime and is totally secure with cloud storage. Maximise your team productivity with remote, collaborative working using cloud services such as Outlook and SharePoint. And take your business to the next level with innovative solutions made possible with cloud computing platforms like Microsoft Azure.
Retail EPOS &
Stock Management
Our tailor-made, fully customisable EPOS systems work well before and beyond the sale to streamline your business and improve your customer’s journey. Empower your staff with integrated data such as real-time product data and prices, on hand quantities, customer history and more so they can make the most of any sale, at the till or on a mobile device.
Backoffice & Mobile
Hardware
Free your staff from the cash wrap with mobile solutions that offer full EPOS functionality and make stock-taking a breeze. Intelligent inventory software lets you gain detailed insights into inventory data, highlight trends and unify inventories across locations and online. Understand your data with comprehensive reporting and analysis to monitor performance and improve planning and forecasting.
Retail IT services and solutions
As well as ensuring your business is making the most of the technologies available, our experience in the retail sector means we can help with more than you might think. In fact, we can share our knowledge to help with everything from initial concepts to store layouts and designs to soft launches, all the way through to grand openings and beyond.
“Kids Cavern are rapidly expanding and Pinnaca are there with the advice, solutions, systems and know-how to guide us along the way.”
- Danny Shelvey, Owner Kids Cavern
Training
Even the best technologies are ineffective if not utilised correctly. Our talented team can make sure you get the most from your new systems with easy-to-follow manuals and guides to one-on-one on-site training to ensure your staff can carry out their roles with ease.
Implementation & Project Management
Our partnership does not end once we’ve agreed on the solutions that suit your business. We can join you on-site to ensure smooth installation and integration and help rigorously test your setup with real world scenarios to ensure you have full confidence in its deployment.
Go Live
System go live can be particularly daunting, especially when part of a wider store launch. We can be on-hand when your systems go live, remotely or in-person, to ensure everything runs as smoothly as possible and leave you to concentrate on what you do best.
Managed IT support for retailers
Our job does not end once your retail IT systems are up and running, we want to ensure they continue to work for you for years to come. As well as being available to troubleshoot any issues that arise whenever they may occur, we can also provide proactive support behind the scenes to ensure your systems maintain efficiency and remain up-to-date and secure. We are also always on hand to provide “how to” support for your shop staff.
“We wouldn’t be anywhere without our team and we can’t wait to be a part of yours.”
- Minesh Thakkar, CEO Pinnaca Retail Solutions
What do our retail clients say?
Contact retail specialists
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