Are you sitting on valuable customer data?
How well do you
know your customer?
After a booming year of online shopping, learn how you can leverage your new customer data to increase sales in your bricks and mortar stores with the Unified Commerce Engine RD-Ice™ from Retail Dimensions (RDi).can make all the difference.
Get buyers back in stores by giving
your customers exactly what they need!
The COVID-19 pandemic forced many to shut-up shop and pivot their business to online sales, but in recent weeks we have seen customers flood back to stores to feel the tactile excitement of shopping once again. Wouldn't it be great to be able to sync all of that indispensable new customer data from your ecommerce store to Retail Pro giving your team valuable customer insights right at their finger tips?
“The magic lies in harnessing the best of both worlds to deliver a unified customer experience. So they can enjoy the speed and convenience of ecommerce, coupled with the pleasure of visiting a beautifully presented store.”
- Adyen, Retail Report “The Road to Retail Recovery”
RDi’s Unified Commerce Engine RD-Ice™ makes this incredibly easy. An ecommerce integration solution for Retail Pro that comes from a trusted team with over 17 years of experience within the retail and ecommerce spheres offering you truly unified commerce, from warehouse to website to physical retail stores.
41%
Customer loyalty
is king!
Customers moving from in-store sales to online during the pandemic spent 41% more online than they normally would in-store.
68%
Multi-channel shopping
is here to stay!
68% of customers said they expect the same level of improved flexibility customers have enjoyed during the pandemic.
63%
Shopping local is
no one-hit wonder!
Keeping local business alive is at the top of customers' priorities and is why 63% of shoppers have said they will continue to shop local.
Adyens recently published the Retail Report “The Road to Retail Recovery” and analysed statistics supplied by both the Centre for Economics and Business Research (CEBR) and Adyens in-house payment data to investigate the lasting effect that the COVID-19 pandemic and unified commerce has had on retail businesses globally last year.
Unified commerce is the way forward!
It’s clear that consumers no longer see the web as just the home of faceless corporations, but as a true extension of the local high street and, to stay ahead of the game, unified commerce is the way forward. RDi’s Unified Commerce Engine RD-Ice™ offers everything you need to seamlessly connect data from your ecommerce platform to Retail Pro, saving you time and money and ensuring dynamic customer service.
Ensure your customers feel loved online and in store with tailored offers, rewards and relevant product suggestions shared across platforms with the holistic customer view.
Save time on back office tasks by entering product information and multiple product images only once.
Offer Click and Collect on your website from multiple collection locations with automated inventory and catalogue management.
View sales from every channel quickly from one dashboard and use segmentation to see a granular view of your sales data.
Synchronise multiple pricing levels and orders.
Process cross-channel returns for the most convenient customer experience.
New web customers can be automatically matched with existing Retail Pro customers or new customers created as required.