Retail Success Stories

We’re passionate about helping you succeed and we pride ourselves on great working partnerships.
But don’t just take our word for it, here’s what some of our clients have to say.

Karen Gerrard Karen Gerrard

"They Make IT-life A Whole Lot Easier & Stress Free"

As a company Streamline Services have always been impressed with the service Pinnaca supply to us in looking after our IT set up. The Pinnaca team listens carefully to our IT issues/questions and address problems effectively in no time at all. As a company, they really easy to work with and seem to value their customers. Pinnaca make Streamlines IT-life easier and stress-free, I would highly recommend them to any company looking for IT experts. . . Read More →

Streamline

Lee Griffiths Director

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Karen Gerrard Karen Gerrard

"I Can Proudly Say That The Pinnaca Retail Team are our Partners."

As a new retail business starting out, you search for suppliers who won’t just behave like suppliers, but ones that will behave as partners. Suppliers provide you goods/services, take your money and then that’s about it. Partners stick with you the whole way and make sure that if you trip up, they’re there to help you get back up and back on track – and then they suggest the way forward so that you don’t trip up over the same thing again. I can proudly say that Minesh, Symon and the rest of the team at Pinnaca Retail are our Partners. . . . Read More →

Miniso

Saad Usman Finance Director

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Karen Gerrard Karen Gerrard

"Will Certainly Use Your Services Again"

I am taking this opportunity to let you know what my experience was like working with the Pinnaca team on our hardware refresh in our London store. From the get-go, your team was nothing but professional. Nick reached out and confirmed exactly what was wanted/needed from your technical team to minimize surprises. Lo and behold we ran into issues with missing hardware (on our end) and Nick stepped in and coordinated the purchase of replacement receipt printer and cash drawer that were to be delivered overnight . . . Read More →

Pinnaca Retail Client

Mark Kogan Director of Retail Systems

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Karen Gerrard Karen Gerrard

"Be it Software, Hardware, Technical Or Support Pinnaca have you covered. "

We have worked with Minesh & the Pinnaca team for many years. We have had Retail Pro running in our outlets for 20 years+. The level of service & support offered to us over the years has been second to none & un-matched throughout the rest of the company worldwide. Whenever there has been an issue, It has been logged & addressed virtually within the hour & the store has been back up & running 100%. Be it software, hardware, technical or support for Retail Pro the Team at Pinnaca have you covered. The wealth of knowledge that the guys have sets them aside from others in the industry. . . Read More →

Black & Decker

John Haywood EPOS Manager Black+Decker UK & EU

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Karen Gerrard Karen Gerrard

"We Have Not Been Disappointed So Don’t Hesitate, Go Pinnaca!"

When selecting our future partner for supporting Retail, Minesh stood out by his professionalism and his attention to provide us close support. After our successful Retail Pro Go Live, Pinnaca has always been there to listen to our needs and to assist us along the way. We have not been disappointed so don’t hesitate, go Pinnaca!

New Era

Pierre Pazgrat EMEA IT Manager

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Karen Gerrard Karen Gerrard

" I Would Have No Trouble Recommending Them."

We met Pinnaca as they operate in the same local area as us. From the offset the discussion were very open and honest from them and we felt it very personable. We were undertaking a big office move and separating our systems to be independent, flexible with our workspace and needed a company that could deliver in a short time frame. Pinnaca quickly proposed a cloud-based platform, IT security solution and an office setup which met our requirements at a cost-effective rate. We felt confident and trusted that they could deliver to this and begun our partnership with them . . . Read More →

HRS

Ricky Martin Director

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Karen Gerrard Karen Gerrard

"Proactive In Offering Solutions To Improve"

I would certainly recommend Pinnaca Retail Solutions, not only for Retail Pro support but also IT support. We have worked with Pinnaca for a number of years now and they always manage to help us, even in the trickiest and frustrating situations. The whole team have grown to know our systems and sales force and work in an effective manor in dealing with our daily situations. The project team have built our whole retail infrastructure and have always been proactive in offering solutions to improve what we have. The have also sprung into action on some of our emergency situations . . . Read More →

Benefit Cosmetics

Kaley Cooper IT Manager

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Karen Gerrard Karen Gerrard

"Always Acting In Our Best Interest"

We have worked with Minesh, Vinay and their team for many years on our Retail Pro POS and Stock Management systems. They support us across all our European and US stores and helped us from implementation, consultancy, and support. Being available 24x7 to help us, they are an integral part of our team who make it easy for us to do what we do best. They are not only reactive to our needs but often proactive, always have time for us and fun to work with. What we find to be different about working with Pinnaca is their honesty . . . Read More →

Bloch

Zen Hanwell Retail Operations

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Karen Gerrard Karen Gerrard

"Knowledgeable & Approachable"

Having known and worked with Minesh for over 10 years, I can honestly say my business would not be as successful without his assistance with our stock control system.

He is professional, incredibly knowledgeable and completely approachable, which is so refreshing to find in IT support. I would not hesitate to recommend Pinnaca Retail.

Claudia Sebire

Owner Claudia Sebire

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